ProductsWrecker Industry Software Management Solutions
VTS Systems Towing Software Overview
VTS Systems is a long-term provider of enhanced towing, recovery, and vehicle storage facility software. Our customers say our software and technical support lead the industry. We are cost-effective, user-friendly, and backed by renowned customer service. Most of our team are state-licensed “Incident Management” certified driver/operators and/or state-licensed VSF management certified.
“Software Designed to work the way you do”
We didn’t start out with the super-efficient software we have today. It took 20 years of listening to our customers, adapting to their changing needs, and adding features. Today, our customers believe our software is the most comprehensive towing and VSF management software on the market. Although we license our software in all 50 states and the 10 Provinces and 3 Territories of Canada, nowhere is it more technically viable and legally compliant than the state of Texas. Texas is the most regulated state in the union, when it comes to the towing and vehicle storage facility business. It is “designed to work the way you do.” We offer both PC/server and CLOUD-based computing solutions. For companies located in urban or rural areas that do not enjoy reliable high-speed internet, or for those who want to keep their data in-house, we offer PC/Server based technology. That does not mean that urban or rural towers should not look at VTS CLOUD, if you have data cellphone service, then this next-generation web-based platform, should be part of your future. This next generation of cloud technology is easily scaled to meet all your expanding towing and VSF business needs, by offering multiple add-on expansion modules; it follows our philosophy of “don’t license what you don’t need.”
Below are samples of our different towing software packages:
VTS CLOUD – With 30 years of software knowledge and development and more than 20 years of tow industry know-how, VTS Systems continues to meet the industry’s needs by its continued development of the next generation of web-based technology, We automate the process from the moment the phone rings through to the auction or public sale of abandoned vehicles. Simplified towing and recovery of vehicles, the safe and automated process of impounded vehicles, online access to 38+ state DMVs for owner, lien holder, and title information, fully automated lien/notification letter creation, and mailing via electronic certified mail and the legal disposal of abandoned vehicles; this requires specialized industry knowledge. “Nobody does Storage Lot Management like we do,” Period!
We place emphasis on simplifying operations and alleviating operator error. Enhanced address recognition, spelling, and location verification to reduce or eliminate dispatching, mileage, and pricing errors. Major expansion modules include automated Motor Club downloads, job/service call acceptance verification’s and A/R billing. Secure remote access from iOS and Android smartphones and tablets include automated credit/debit card processing, and much more. Designed around the company’s philosophy of “don’t license what you do not need,” VTS CLOUD offers expansion modules to increase client user automation and productivity. Our five-year product technology road map includes multiple advanced features that will continue to improve efficiencies, reduce operating costs, and the complexity of managing your towing and VSF business. Our next-generation CLOUD computing product will take you and your company into tomorrow and beyond, and the next five years will see significant changes in the way in which we all do business. We will help you lead the way!
|CLOUD Lite||Standard Features||Optional Expansion Modules|
|Installation, Support & Training||Digital Dispatch Module|
|Towing (Only)||Motor Clubs (9) Module (Must have Dispatch Module)|
|Unlimited Input Devices||Multi-State DMV/MVR Module (38+ States)|
|Unlimited Users||Credit Card Payment Module (Will advise 2021 release date)|
|Unlimited Tows||Integrated QuickBooks Module (Will advise 2021 release date)|
|Accounts Receivable (no third-party accounting package required)||GPS Telematics Module (Supports TomTom, other interfaces to follow in 2021)|
|Driver Commissions (no third-party accounting package required)||Auction/Public Sale Module|
|Personnel Records||Texas - LEA Directed Public Auction (Automatically completes all state forms)|
|License & Drug Testing Records||Texas – Public Auctioneer, Public Sale (Automatically completes all forms)|
|CLOUD Classic||Standard Features||Optional Expansion Modules|
|Installation, Support & Training||Motor Clubs (9) Module (Must have Dispatch Module)|
|Towing & Vehicle Storage||Multi-State DMV/MVR Module (38+ States)|
|Unlimited Input Devices||Electronic Certified Mail Module (No More Going to the Post Office)|
|Unlimited Users||GPS Telematics Module (Supports TomTom, other interfaces to follow in 2021)|
|Unlimited Tows||Credit Card Payment Module (Will advise 2021 release date)|
|Accounts Receivable (Invoices & Statements)||Integrated QuickBooks Module (Will advise 2022 release date)|
|Automated Driver Commissions||Multiple Towing Company Module (Add ’l fee per company when owned)|
|Personnel Records||Multiple Storage Facilities, ((Add ’l fee per company, Multiple tax rates)|
|License & Drug Testing Records||Auction/Public Sale Module|
|Third-Party Towing Impoundment (Multiple third-party tow companies delivering vehicle to lot)||Texas Edition - LEA Directed Public Auction, automatically completes all mandated forms, including Auction Sales Receipt (ASR) [VTR 71-1] for Title change|
|Texas Edition – Public Auctioneer, Public Sale, automatically completes all mandated forms including VTR 265VSF 130 U Certificate for Change of Title, etc.|
VTS Systems – Offers a PC/Classic in the following product packages:
VTS Classic – Engineered to meet the needs of busy towing and VSF companies, regardless of location or size. VTS Classic is a PC-based, networkable application that amply provides all features required to manage a towing, recovery and VSF business. It comprehensively includes digital dispatch, auto insertion of customer/LEA information, universal or client preferred pricing, integrated SMS text messaging sends job details to driver smartphones, vehicle impound management, online multi-state DMV access, automated storage and notification/lien letter processing via electronic certified mail, (“No more going to the Post Office”) accounts receivable, driver commission, including an optional GPS Telematics / SatNav module, and much more.
|PC Classic||Standard Features||Optional Expansion Modules|
|Installation, Support & Training||Multi-State DMV/MVR Module (38+ online states)|
|Towing & Vehicle Storage||Electronic Certified Mail Module|
|Unlimited Users||Integrated QuickBooks Module|
|Unlimited Tows||Multiple Towing Company Module (Add’l fee per company)|
|Digital Dispatch||Auction/Public Sale Module|
|Accounts Receivable||GPS Telematics/SatNav Module (currently supports TomTom, other interfaces to follow in 2021)|
|Personnel Records||Texas Edition - LEA Directed Public Auction, automatically completes all mandated forms, including Auction Sales Receipt (ASR) [VTR 71-1] for Title change|
|Operator License Records||Texas Edition – Public Auctioneer, Public Sale, automatically completes all mandated forms including VTR 265VSF 130 U Certificate for Change of Title, etc.|
|Third-Party Towing Impoundment|
|Secure Operator Log-on|
|Optional Electronic Auction Package, available for both PC/server and web-based applications||The Association of Professional Auctioneers provided Input on the design and presentation of the optional Electronic Auction Package and contains the following features:|
|PC/server or CLOUD-based designed for multiple input terminals|
|Real-time reports-define which vehicles may be sold on the auction date|
|Vehicles added or deleted in real-time, up to auction start|
|Automatically calculates auction fees, auctioneer, or LEA percentage commission|
|VSF Auction Preparation or Recall List|
|Bidders Auction Statement of Account|
|Auctioneers /VSF P&L Report|
|Automatically calculates state and local payable taxes. [If applicable]|
|Auctioneer/LEA may elect pen and paper or real-time electronic input via interfaced PC or tablet|
|Program provides bidder flashcards and auctioneer paper record runner sheets|
|Texas Edition||In addition to above features, the Texas edition provides for the automated completion and printing of following all state required forms:|
|Title and registration verification. [In MVR run and from which state real-time MVR data obtained]|
|First lien/notification letter to registered owner(s) and lienholder(s) or copy of newspaper notice. NMVTIS report required if notice published in a newspaper|
|LEA-Ten day abandoned notice and fee receipt - [option, if required by LEA, Texas Chapters 683, 2303/2308 revised Jun. 2017]|
|Final lien/notification letter to registered owner(s) and lienholder(s) or copy of newspaper notice. NMVITIS report required if notice published in a newspaper|
|LEA Directed Public Auction, automatically overprints Auction Sales Receipt [VTR 71-1]|
|Public Auctioneer, Public Sale, automatically overprints VSF Lien [VTR 265VSF]|
|Application for Certificate of Title [130-U, automatically overprints]|
|No Warranty Form – “Sold as Is” Automatically generated by program|
|Emissions Declaration [required by the state if a vehicle sold at a public auction or public sale.]|
|Application for Authority to Dispose of a Motor Vehicle [VTR 71-6] automatically overprints|
“Nobody does Storage Lot Management like we do,” Period!
VTS Systems – “It’s all about Relationships, Relationships built on trust, one client at a time”
For almost 20 years, VTS Systems has helped businesses like yours operate more efficiently, be it by upgrading your office to more advanced software, or by drawing upon drawing up on the VTS Systems team knowledge on how to best manage a VSF and/or reduce operating costs and improve profits. The majority of our team are state-licensed incident management wrecker drivers, and/or certified VSF operators, with more than 20 years of experience. Our towing, recovery and VSF software will assist you in ensuring that your business is operating as efficiently as possible, and it will allow you to monitor and supervise the performance of your employees, whether they are in the office or driving truck, scrutinize the performance of each tow truck or piece of equipment and ultimately, your money.
Following our philosophy of “don’t license what you don’t need,” all of our product applications offer multiple expansion modules, tailored to meet your specific needs and budget. However, our standard software packages are cost-effective and provide all of the features needed to operate a small- or medium-sized family-owned towing and VSF business. Browse through the list of features to see which VTS product application right for you.
As your towing and VSF business grows, VTS Systems provides you with options; you do not need to face the daunting challenge of researching a more comprehensive software package. We have it!
You simply add the optional specialty modules to meet your growing needs. Remember, “Don’t license what you don’t need.” The operational knowledge of your employees migrates to the new technology enhancing your operational and business efficiency. Tempted to explore the benefits of the new VTS CLOUD application? VTS CLOUD is a next-generation software application, hosted on the Microsoft Azure platform, across multiple server farms, which provide previously unavailable security, backup and efficiencies to the towing and VSF industry, as an ongoing development program. Moreover, should you choose to migrate to the cloud, your existing PC Classic data is compatible with VTS CLOUD.
It’s predicted small- and medium-sized businesses who do not have millions of dollars invested in their own proprietary software will choose to operate third-party cloud-based solutions within the next five years.
Whether you are comfortable with PC/Server based solutions or are ready to step up to the “CLOUD,” we are working for you!